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General Questions

Yes. Dr.Smile offers free online consultations for overseas customers via WhatsApp video call. The dentist will directly discuss your dental condition, review photos or X-rays if available and create a detailed treatment plan before you come to Vietnam.

Are the main dentist or assistants fluent in English to clearly explain the treatment plan and answer all my questions?

Yes. Dr.Smile accepts payments by Visa, MasterCard and American Express, as well as cash in VND or USD.

You can easily cancel or reschedule your appointment at least 12 hours in advance. Dr.Smile is always flexible in supporting international customers, especially in cases of sudden flight changes or business trips, ensuring you do not lose any benefits and can be rescheduled conveniently.

Porcelain Services

Dr.Smile uses premium porcelain materials imported from Germany, Japan and the USA, such as Emax, Ceramill Zolid and Zirconia. All materials come with QR codes and official certificates of authenticity, ensuring long-lasting quality and aesthetics.

After completing treatment, patients will receive detailed guidance from the dentist on how to clean and care for their porcelain teeth at home. During special promotion periods, Dr.Smile often offers a complimentary care kit including a soft toothbrush, dental floss, mild mouthwash and maintenance instructions.

Dr.Smile applies Smile Design 3D technology, allowing patients to preview their smile and tooth shape directly on the software. You will also be able to try on temporary mock-up teeth to evaluate the shape, size and color before the final porcelain crowns are crafted.

Yes. Whether you need to restore a single tooth or a full arch, Dr.Smile offers suitable solutions. With digital CAD/CAM impression technology, even a single porcelain tooth is precisely crafted for perfect fit and color harmony with your natural teeth.

Teeth Whitening Service

Dr.Smile applies the Bleach Bright teeth whitening technology from the United States, which uses a cool blue LED light to safely and effectively activate the whitening gel. The advantage of Bleach Bright is that it helps teeth become 2-3 shades whiter after the first session, while minimizing sensitivity and protecting enamel and gums to the highest degree.

We always apply a special desensitizing gel before and after the whitening procedure. This gel helps stabilize the dentinal tubules and significantly reduce sensitivity. In addition, Dr.Smile provides detailed post-whitening care instructions and offers a home care kit for sensitive teeth when needed.

The entire process takes about 45-60 minutes per session. Patients can see their teeth become 2-3 shades whiter immediately after the first treatment. For cases of severe discoloration, the dentist may schedule an additional enhancement session to achieve optimal results.

Dental Implant Service

Dr.Smile uses premium implant brands from leading global manufacturers, such as Straumann (Switzerland) and Osstem and Dentium (Korea). Each patient receives an official implant warranty card with a QR code for global origin verification, along with an implant certificate stored at Dr.Smile for long-term record keeping.

Depending on the jawbone condition and the type of implant selected, completing a dental implant at Dr.Smile typically takes 2 to 3 months for the implant to fully integrate with the bone. The surgical placement itself takes only about 30-60 minutes per tooth.

For patients with sufficient bone volume, Dr.Smile can apply immediate implant technology, allowing implant placement and temporary crown attachment on the same day.

Orthodontic Service

Dr.Smile provides a variety of modern orthodontic treatments suitable for all ages and aesthetic needs, including:

  • Traditional metal braces
  • Ceramic and self-ligating braces
  • Invisalign clear aligners

Yes. Dr.Smile offers online monitoring and consultations for patients living abroad. You will be provided with a 3D digital treatment record, a detailed treatment schedule and can send regular photos of your teeth for the doctor to evaluate your progress.

If you experience any issues during treatment, please contact Dr.Smile immediately for guidance on temporary handling and to schedule a free repair appointment within 24 hours.
The doctor will recheck the tension, adjust the brackets and ensure that tooth movement continues as planned. For patients who live far away or are overseas, Dr.Smile can also provide video call support to safely guide you through temporary solutions until you can visit a nearby clinic.